Job Type: Full Time
At RVA, we are driven in all that we do by core values of quality, employee ownership, financial stability, and integrity. Our commitment to creating a strong, stable organization is reflected by our status as one of Canada’s Best Managed Companies. Our goal of sustainable growth can only be achieved with the help of great people who share our core values. We’re looking for people who want to take ownership of their work and of their company, because we believe that when people take ownership, they achieve greater things.
If you envision yourself committing to a culture of quality, ownership, collaboration, integrity, and honest communication, read on. We’d love to be the company that pushes you to be your very best.
We are seeking a customer service focused, experienced receptionist with a friendly, pleasant personality and a professional image.
•Managing a multi-line switchboard, in a busy, dynamic environment, including responsibility for answering multiple phone lines, transferring phone calls, updating phone and office lists, and conference room scheduling.
•Answer and screen telephone calls, handling inquires or directing caller to the appropriate information source.
•Greeting clients and staff in a proactive and professional manner.
•Coordinating, shipping, receiving and distribution of a high volume of deliveries, including courier and mail.
•Maintaining reception area environment.
•Prepare and process paperwork for overhead office invoice payments including Bell conferencing and WebEx services.
•Coordination of conference lines for all offices.
•Undertaking various administrative tasks.
•Assist resource librarian with distribution and tracking of journals and materials.
•Assist managers with special projects; Handle routine, more complex inquiries and information requests.
•Liaise with other offices as required.
•Other duties to include, photocopying, collating, binding, filing and other duties as appropriate for this position.
•3-5 years’ experience in a similar role (general office or receptionist) experience in working in a fast-paced, multitasking environment.
•High School Diploma or equivalent.
•Experience answering a multi-line phone system is a must.
•Superior phone answering skills and friendly customer service skills.
•Advanced knowledge of MS Office Suite.
•Excellent English communication skills both verbal and written with superior interpersonal communications skills.
•Thrives in a dynamic, fast paced, high-pressure environment.
•Must be a professional, dependable, personable and flexible self-starter with excellent organizational skills and attention to detail.
•Possess the ability, and understanding, to handle confidential and sensitive information in an appropriate manner.
•Demonstrated ability to work in team situations with multiple priority management skills.
•Previous experience working at an engineering, construction or architectural firm a plus.
R.V. Anderson Associates Limited offers a competitive compensation package, with merit-based profit sharing bonuses, company share ownership opportunities and a comprehensive benefits package.
R.V. Anderson Associates Limited is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you are contacted for a job opportunity, please advise Human Resources of any accommodations which you may require. Any information received relating to accommodations will be treated as confidential.
Please submit your dynamic cover letter and resume directly to HR at HR@rvanderson.com with the subject line Receptionist-Toronto.
Thank you for your interest in RVA. Only those candidates selected for an interview will be contacted.